Best, Patricia Gumtree Community Support Hi Andy, thanks for your message and I'm sorry to hear about your experience. Download and Install XePlayer Android Emulator. Disgusting company to eal with. Hi Said, Thanks for your message. If you ever come across an ad that violates our posting policies, please use the Report Ad option found in the top right-hand corner of the webpage if you're looking at the ad in question to let us know about it.
We've just recently become aware that Gumtree members were leaving feedback on this site and I'm sorry that we weren't able to reply before now. If you ever come across an ad that violates our posting policies, please use the Report Ad option found in the top right-hand corner of the webpage if you're looking at the ad in question to let us know about it. I've sent your comments to our development team for further review. If you ever come across an ad that violates our posting policies, please use the Report Ad option found in the top right-hand corner of the webpage if you're looking at the ad in question to let us know about it. Talking to someone called Hope, i said i was cancelling that order in less than half an hour from putting it up. Hello, Thanks for your email and I'm sorry to hear about your experience.
She said that i would get the refund within 3-5 working days, so i waited over the weekend, and when nothing happened after the 5th working day, i got back onto them via the chat and that time talked to someone called Ben. I advise Gumtree support who advise they are only a community based organisation and cannot get involved in transactions between sellers and buyers ticket number is: 0000881307. This sounds like a fraud attempt, please do not respond to messages that want you to send an email in reply. You can also use the category and location filters to obtain more accurate results. Please feel free to update your case at any time or contact our live chat. Please keep in mind that due to thousands and thousands of ads posted daily, it is impossible for us to review each one.
. As such, we do rely on the help of the community. Please also note that i am not going to give up on getting my money back, so the sooner you act the less damage you cause to yourselves. Unauthorised debits from your account, which at first they will deny. If you have received a fake PayPal invoice email, please be sure to forward it directly to spoof gumtree. Gumtree provides the platform to connect sellers and buyers, however is up to both parties to reach and agreement and payment method. Date provided not before mid March- no exact date could be provided by Gumtree.
I email them, they said before I can post this ad I need to tell them when and where I buy this, how long I used it, and show them the receipt. Is that because Gumtree is Owned by Ebay? I hope your future Gumtree experiences are much more positive and thanks for taking the time to write in and letting us know. Meet face to face in a public area to sell your item and Never do business from your home. Again, I'm sorry that this has happened, however on Gumtree these offers are not binding since as you've mentioned, we do not get involved in the transaction process. No answer for a month so I had to contact Gumtree again. For goodness sake, exercise your common sense when advertising.
And it's impossible to contact Gumtree Australia by telephone, apparently they don't allow phone call communication. If payment is made via Paypal call them or simply log into your account to confirm payment has actually been made. My 90 year old grandmother could provide better customer service than them. Hi Nick, Thanks for your message and I'm sorry to hear about your experience. Thanks for your patience and understanding. Best, Patricia Gumtree Community Support Hi Katherine, Thanks for your message and I'm sorry for the inconvenience. Be firm on the price and conditions before allowing the buyer to come near your items for sale.
Well I'd like to see that Bobbi. Gumtree please do not get back to me by copying and pasting the sentence 'please contact the customer service'. But 10 days now, and they didn't fix it, nor get back to me to explain the issue. These unauthorized debits are from eight months ago. If using bank transfer, verify payment by logging into online banking or calling your bank to verify payment for the item your selling and payment has been transferred into your account. So in the meantime I am expected to remain patient as advised by Gumtree head of accounts department Bobbi.
Please note that currently you can leave reviews for businesses but not for individual sellers. Thanks for your understanding and for letting us know. Don't fall for sob stories. Mention you want them to bring the correct money as you do not have change. We've had 2 experiences of scammers trying to dupe us when we were selling cars on two different occasions and both used exactly the same tactics. Run XePlayer Android Emulator and login Google Play Store.
We've just recently become aware that Gumtree members were leaving feedback on this site and I'm sorry that we weren't able to reply before now. Less than 24 hours later, the seller reneges on the deal advising the ad has been removed. I asked how much longer i have to wait, he said it takes 1-2 days and that they will get back to me via the email, once it's been done. We're currently experiencing a higher volume of cases than normal so I apologise if it's taking longer than usual to receive a response to your case. When using the search bar to find your ad, please make sure to include keywords contained in your ad's title. Please do note that as a local classifieds site, we do not offer buyer protection and are unable to become directly involved in these matters; I apologise for any confusion.